Your privacy, your rights and our commitment
We use your data to create tools that make your everyday life easier. We tell you what we do with your information.
Know our principles for the protection of privacy
We are transparent!
We explain in a simple and clear way the uses that we give to your information, how and why we process your data and with whom we can share it.
We generate value
We process your data responsibly to provide you with personalized services. For example, we use your geolocation to offer you services close to your location.
We work with quality
We strive to process quality, accurate and up-to-date information. For example, we save your information and update it on all our platforms, your purchases arrive correctly and you save yourself filling out forms.
We protect your data
We protect your personal information with the highest security standards. We do not sell your data.
We process data for a limited time
We keep your data only as long as we need it to facilitate the use of our products. After that they are deleted or transformed into anonymous data.
We value that you choose us and use our services, we want to explain what we do with all the information you share with us.
When you register on our platform you generate a user that allows you to operate. We want to make it quick and easy to sell, buy or whatever you want to do, for that we integrate your information in all the products that are part of the Marketplace.
With your information we create your experience
We rely on your data to offer you a personalized experience so that you can enjoy our services and that we can continuously improve them. Giving your personal data is not mandatory, but it is a requirement to use our services. If the information you provide is not accurate, we cannot provide you with the best experience. If you provide inaccurate or false information, the services we provide may be suspended or your account disabled. Please note that we may suspend or disable your account if you do not comply with the Privacy Statement or the Terms and Conditions of use of the site.
If you are a minor, you should not give your personal information since you do not have the legal capacity to contract our services.
Your privacy: what are your rights
You have the right to access, update, correct and have confidentiality about your personal information. You can also ask us to stop sending you advertising, offers and promotions, delete your data and object to our use of your data for one or more purposes. Each legislation contemplates these rights in a different way, so we recommend that you read the annex that corresponds to the country where you live.
It may happen that to comply with something stated in the privacy statement or due to a legal duty, we have to keep some of your personal information that you have asked us to delete. After those requirements are met, we will delete your information.
Online privacy demands joint work between companies and users. We have strong security measures to protect your information, we need you to take care of your privacy too.
How and what kind of information we process
Ways in which we collect your information:
When you register or give information using the platform.
Automatically, like when you browse our pages.
From reliable sources (service providers or business partners with whom we work).
Types of data we collect:
Contact information (phone number, address, email address, etc.).
What do we use your data for?
Processing your information is the basis for giving you an excellent service, so that you can carry out quick and secure operations and have functionalities adapted to your needs.
Some of the purposes for which we process your data:
Provide products, services and/or benefits offered by the Marketplace platform.
Improve our services, develop new ones and offer a better experience with the Marketplace ecosystem.
Disseminate advertisements and advertising and promotional contacts tailored to your interests.
Prevent fraud, abuse and related crimes to protect your security and the sustainability of the entire ecosystem.
Protect your rights, those of other users or those of our company.
Collaborate with the holders of intellectual property in the exercise of their rights.
Comply with legal obligations and requirements of competent authorities.
How we share your data
Your personal information is protected. We do not sell or trade information that can identify you. Nor do we share or otherwise transfer your personal information to third parties, with the exception of service providers (third parties that we contract to provide a service according to our instructions), business partners, other companies in our group, other users, competent authorities, among others.
Advertising, cookies and other technologies
We may use «cookies» and other tracking technologies (for example «web beacons») to learn about your interests, the pages you browse, your traffic patterns and your behavior. This way we can give you a better service and bring you content and advertisements that interest you.
You can disable cookies and web beacons at any time or unsubscribe from receiving our promotional emails. But by disabling such technologies you may not be able to use and enjoy all the features we offer.
The procedure to deactivate is different for each browser, you will have to do it in each of the browsers you use:
Changes in the privacy statement
If we make any changes in how we treat your data, we will notify you through the usual channels, such as email or messages through the applications of our platforms. In the cases in which we need your approval, we will notify you by these means so that you can decide if you agree.
Extended policy on the application of the European GDPR.
In accordance with the obligations of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and the free circulation of said data , and repealing Directive 95/46 / EC (General Data Protection Regulation) (Text relevant for EEA purposes) Your options Access, correction, deletion We respect your privacy rights and provide you with reasonable access to the Personal data that you may have provided through the use of the Services. If you wish to access or modify any other personal data we hold about you or to request that we delete any information about you that we have obtained from an integrated service, you may contact us. Upon your request, we will remove or block any reference to you in our database. You may update, correct, or delete your Account information and preferences at any time by accessing your Account settings page on the Service. Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backup, archiving, fraud and abuse prevention. , analytics, satisfaction of legal obligations, or where we otherwise reasonably believe we have a legitimate reason to do so You may decline to share certain personal data with us, in which case we may not be able to provide you with some of the features and functionality of the Service. At any time, you can object to the processing of your personal data, for legitimate reasons, except if the applicable law allows it. Intended use of personal data Unless you want to use advanced features in the applications, we do not require any registration, which allows you to use the application without telling us who you are. However, some services require you to provide us with personal data. In these situations, if you choose to withhold any personal data request from us, you may not be able to access certain parts of the Application and we may not be able to respond to your inquiry. How We Use the Information We Collect We use the information we collect in a variety of ways to provide the Service and operate our business. Including the following operations: – To maintain, improve and provide all the features of the service, to provide the services and information you request, To respond to comments and questions and to provide support to users of the service, we process customer data only in accordance with in accordance with the instructions provided by the client or the corresponding user improvements. – We may use a visitor’s or user’s email address or other information other than customer data to contact that visitor or user for administrative purposes, such as customer service, to address intellectual property infringement, infringements of the right to privacy or defamation issues related to customer data or personal data published on the service.